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Resources for Street-involved & Vulnerable

BIA Resources Vulnerable

It can be distressing for everyone involved when a situation arises at your place of business that is outside of your control or comfort level. It can be even more worrisome when employees are involved. Good news! We have been working with the City of Kingston, Kingston Police Services, and a number of social service agencies to build a support network for the downtown business community so that when you need help, you know where to get it. 

Number 1 Rule: If this is an emergency or a crime is being committed, call 911

The Downtown Street Outreach Team supports:

We have a dedicated Street Outreach Team in Downtown Kingston who is here to help you when you encounter challenges with people who are living rough, or on the street, or who are causing you or your staff distress. Residents and businesses can request support for vulnerable individuals, as well as ask questions and be given access to resources. They can also direct you to other services in our community, such as food services, safe consumption sites, mental health and addiction support, detox, and supports specific to the Indigenous community

7-days a week 8 am – 6 pm
Call 613-542-6672 Ext: 130

St. Vincent de Paul Resources:

Supporting Individuals and Families in the Kingston Community for over 50 years, St. Vincent de Paul has a number of services available. All services are drop-in and don’t require any appointments. Click here for program details.

Open Monday- Friday 9am-1pm

Addiction/Mental Health Crisis Line:

Call AMHS-KFLA(Addition/Mental Health) Crisis Line if you witness someone in crisis or distress. This service can be accessed by community members, service providers and anyone seeking mental health support. They provide advice, strategies, information, and de-escalation.

24/7 Crisis Line: 613.544.4229 or 1.866.616.6005

Mobile Crisis Services

If you witness a person who is in crisis or distress call Mobile Crisis Services - an in-person response will be coordinated by our crisis lines who will triage the risk and availability of the team. A mobile response includes two trained crisis workers who respond anywhere in KLFA.

24/7 Crisis Line: 613.544.4229 or 1.866.616.6005
Monday-Friday, 8:00am-midnight
Saturday, Sunday, and holidays, 8:00 am-8:00 pm

Walk-in Crisis Services & General Information

No appointment is needed to speak with a crisis worker. This service is available to anyone in the community and provides access to referrals, information, and immediate treatment planning.

Monday-Friday, 8:30am-4:30pm
552 Princess Street, Kingston
Phone 613.544.1356  Fax 613.544.2346

For a comprehensive and up-to-date listing
of all resources in our area, CLICK HERE