Welcoming Streets.

Caring for community, together.

The Downtown Kingston BIA, in partnership with Addiction and Mental Health Services Kingston, Frontenac, Lennox & Addington (AMHS-KFLA), is pleased to introduce a new street outreach initiative in Kingston’s downtown core. This collaborative pilot project, supported by the City of Kingston, called Welcoming Streets, aims to create a compassionate, inclusive, and supportive environment for everyone in the downtown community.

The Welcoming Streets initiative serves two significant purposes: assisting individuals to access needed supports and services, while collaborating with local service providers, community organization, as well as property and business owners, to cultivate a safe, welcoming, and supportive community that considers the complex needs of all those involved.

The Welcoming Streets initiative is supported by two dedicated professionals from the mental health and addiction sector, one from the Downtown Kingston BIA and one from AMHS-KFLA. The Welcoming Streets team members will collaborate regularly to address community outreach needs, drawing upon their combined experience, expertise, and mutual commitment to community well-being.

The aim of the program is to engage with individuals who may be experiencing homelessness, addiction, or mental health difficulties in a respectful manner, and assist them in accessing the resources and support they may need.

The Welcoming Streets Program is being funded in part by the Ontario Homelessness Prevention Program. Watch for more information in the Member Bulletin over the coming weeks or contact Downtown Kingston BIA at 613.542.8677 or by email at welcome@downtownkingston.ca.

Who to call

When a situation occurs at your workplace that is beyond your control or ability to address, seek assistance using the resources in the link to the Who To Call poster below.

Welcoming Streets is available Monday to Friday 8:30 am - 6 pm Saturday from 10 am - 6 pm
You can reach us by phone or email at:

613-542-8677 or welcome@downtownkingston.ca

Hayley Shadforth

Case Manager, Street Outreach Downtown

Addiction & Mental Health Services (AMHS-KFLA)

Hayley started with Addiction and Mental Health Services - KFLA as a placement student in 2021 and has since been hired as a full-time case manager for the Street Outreach team. Hayley holds an Honours Bachelor of Behavioural Psychology and has years of experience providing support to individuals who live with severe mental illness, addiction, and other complex needs.

Jason Wilde

Welcoming Streets Steward,

Downtown Kingston BIA

Jason comes from a background in Addiction and Mental Health that spans over 20 years. He has worked for Correctional Service Canada, as well as private and public mental health facilities. Jason has worked as a Crisis Negotiator that is a testament to his adeptness in diffusing high-pressure situations through effective communication and empathy.

Addiction/Mental Health

AMHS-KFLA - Addiction and Mental Health Services

552 Princess St, Kingston, ON K7L 1C7

Hours: Open ⋅ Closes 4 p.m.

(613) 544-1356

AMHS-KFLA - Crisis Services

552 Princess St, Kingston, ON K7L 1C7

Hours: Open ⋅24/7

(613) 544-4229 or 1-866-616-6005

Drop-In Services:

St. Mary's Drop-In Centre

260 Brock Street

Hours: Mon-Fri 1:00pm - 3:45pm

613-546-5521 ext. 3

Salvation Army Drop-In

342 Patrick Street, K7K 6R6

Hours: Mon-Fri 9am-4pm, Closed from 12:00pm-1:00pm

613-548-4411

One Roof Youth Drop-In

620 Princess Street K7L 1E3

Mon-Fri 8:30am-4:30pm

613-542-6672

Shelters/Homelessness

Kingston Home Base Housing

540 Montreal Street

Kingston, ON K7K 3J2

613-542-6672

Street Outreach Services ext. 130

In From the Cold

540 Montreal Street

Kingston, ON K7K 3J2

613-542-6672 ext. 2

Concession St. Centre

218 Concession Street

Kingston, ON K7K 2B5

613-542-6672 ext. 310

Adelaide St. Centre

38 Cowdy Street

Kingston, ON K7K 3V7

613-483-8580

Integrated Care Hub

661 Montreal St

Kingston, ON K7K 3J2

613-329-6417

Kingston Youth Shelter

365 Nelson Street

Kingston, ON K7K 4M9

613-549-4236

Lily's Place

333 Kingscourt Ave

Kingston, ON K7K 4R4

613-542-6672 ext. 3

Welcoming Streets.

Caring for community, together.

Who to call

613-542-8677 or welcome@downtownkingston.ca

Welcoming Streets Stewards

Hayley Shadforth

Jason Wilde

Local Resources

Addiction/Mental Health

Drop-In Services:

Shelters/Homelessness

Additional Resources:

We believe in fostering a vibrant and supportive community for all. In our continuous effort to provide comprehensive assistance, we are thrilled to present our Extra Social Services Resource List!